Please call within 1 hour to address any issue with a freshly delivered arrangement. There will be no refund or replacement for arrangements reported after 1 hour from delivery.
Winter Delivery Notice: For orders delivered during freezing temperatures, Sophia’s Crowns Flower Shop will not provide refunds or replacements for wilted or frost-damaged flowers. We strongly recommend coordinating with the recipient to ensure they are home at the time of delivery to receive the arrangement promptly.
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